General information only
Information on this website about AW1 Cream products, ingredients, routines, suitability and customer experiences is provided for general product information.
It is not medical advice and is not intended to replace advice, diagnosis or treatment from a doctor, pharmacist or other appropriately qualified healthcare professional. Do not delay or disregard professional medical advice because of information read on this website.
Product classification
AW1 Cream topical cosmetic products are not presented on this website as medicines and are not intended to diagnose, treat, cure or prevent disease. Any food supplements are not presented as products that treat, prevent or cure a disease or medical condition. Product information remains consistent with the product’s lawful classification, label and supporting documentation.
Before using a product
Before use:
- read the complete label;
- review the ingredient list;
- follow the directions;
- review age and suitability information;
- check warnings and storage requirements;
- complete the stated patch test for a topical product;
- do not use a product if you are allergic to a listed ingredient.
Consult an appropriately qualified healthcare professional before use if you have a diagnosed medical condition; take prescribed or over-the-counter medication; have known allergies or sensitivities; are pregnant or breastfeeding; are considering use on a child; or are uncertain about an ingredient or product.
Topical products
Unless the product label expressly states otherwise:
- topical products are for external use only;
- avoid contact with the eyes and mucous membranes;
- do not apply to open wounds;
- do not use outside the approved area or age guidance;
- use only the amount and frequency stated on the label;
- keep out of reach of children;
- store as instructed.
The physical product label and approved directions remain the primary instructions.
Food supplements
For a food supplement:
- follow the current product label;
- do not exceed the stated recommended daily dose;
- keep out of reach of young children;
- use only within the stated suitability guidance;
- remember that food supplements should not replace a varied, balanced diet and healthy lifestyle;
- seek professional advice where you are pregnant, breastfeeding, taking medication, under medical supervision or uncertain about suitability.
Adverse or unexpected reactions
Stop using the product if you experience an unexpected reaction. Seek appropriate professional advice where necessary.
Seek urgent medical assistance for: breathing difficulty; facial or throat swelling; a serious allergic reaction; another medical emergency. Do not use the website or customer-support channel as a substitute for emergency care.
Customer reviews and results
Customer reviews, ratings, photographs and testimonials describe individual experiences. They are not medical evidence, do not guarantee another person’s result, may not be typical, and do not replace professional advice. Individual experiences vary.
Website and label differences
We take reasonable care to keep website information accurate and current. Product ingredients, packaging, directions, warnings, prices and availability may change. Where website information appears to conflict with the current product label, do not use the product based on the conflicting website information, follow the current label where appropriate, and contact AW1 Cream for clarification.
No unlawful exclusion
Nothing in this disclaimer excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or breach of statutory consumer rights.
Product-safety concerns
Report a product-safety concern with the product name; batch or lot reference; purchase date; order number, if available; description of the issue; and photographs where useful. Please do not submit unnecessary medical records.
- Email: aw1@aw1cream.com
- Address: Harvey House, Havenwood, Wembley, HA9 9AS, United Kingdom
- Telephone / WhatsApp: +44 (0) 7566 868 440
Trading name: AW1CREAM
Address: Harvey House, Havenwood, Wembley, HA9 9AS, United Kingdom
Email: aw1@aw1cream.com
Telephone / WhatsApp: +44 (0) 7566 868 440